Terms & Condition

Terms and Conditions for TheTechPalace

Welcome to TheTechPalace! These Terms and Conditions govern your use of our website and services. By accessing or using TheTechPalace, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By purchasing any products or services from TheTechPalace, whether through our official website, any affiliated social media platform, or other associated channels, you are acknowledging and agreeing to all terms and conditions, policies, and store rules as outlined by TheTechPalace. This includes, but is not limited to, our shipping policies, return and refund policies, privacy policies, and or any store rules placed throughout our other pages at TheTechPalace. Your continued use of these platforms to shop with TheTechPalace signifies your acceptance of these terms in their entirety. We recommend all customers review our full terms and conditions prior to making a purchase.

2. Changes to Terms

TheTechPalace reserves the right to modify or revise these Terms at any time. Your continued use of the site following any changes indicates your acceptance of the new Terms. Please check this page regularly for updates.

3. Use of the Site

a. You must be at least [13] years old to use TheTechPalace. b. You agree to use the site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the site. c. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful.

4. Account Registration

a. To access certain features of TheTechPalace, you may need to create an account. b. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. c. You are responsible for safeguarding your password and for any activities or actions under your account.

5. Intellectual Property

a. All content on TheTechPalace, including text, graphics, logos, images, and software, is the property of TheTechPalace or its content suppliers and protected by copyright and other laws. b. You may not reproduce, distribute, or create derivative works of any content without our explicit written consent.

6. User Content

a. You retain ownership of any content you submit, post, or display on or through TheTechPalace. b. By submitting content, you grant TheTechPalace a worldwide, non-exclusive, royalty-free license to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such content.

7. Prohibited Activities

a. You agree not to engage in any of the following prohibited activities:

  • Violating any local, state, national, or international law or regulation.
  • Engaging in any unauthorized use of the site, including collecting usernames and/or email addresses for the purpose of sending unsolicited email.
  • Attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the site.

8. Termination

a. We reserve the right to terminate or suspend your account and access to the site, with or without notice, for any reason, including, without limitation, breach of these Terms. b. Upon termination, you must cease all use of the site and destroy any downloaded content in your possession.

9. Disclaimers and Limitation of Liability

a. TheTechPalace is provided "as is" and "as available" without any warranties of any kind, either express or implied. b. To the fullest extent permissible under applicable law, TheTechPalace disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. c. In no event shall TheTechPalace be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of your State, without regard to its conflict of law principles.

11. Discounts 

You are only able to use one Discount at a time such as Discount Codes or Bundle Discounts. Mixing more than one Discount is Prohibited at TheTechPalace.

12. Fulfillment Time

Depending on order volume the Fulfillment Process can take up to 1-2 business days.

13. Fraudulent Activity

  • Policy: Any signs of fraudulent activity, such as inconsistent customer details, multiple returns from the same customer for excessive purchases, or returns of non-genuine items, will result in immediate suspension of refund privileges and investigation.
  • Purpose: Deters scammers by making it clear that fraudulent activity will be monitored and dealt with seriously.

14. Fulfillment Process

At TheTechPalace, we are dedicated to ensuring that your order is processed and delivered efficiently. The full fulfillment process consists of two distinct stages: Order Fulfillment (which includes marking the order as fulfilled) and Shipping.

  1. Order Fulfillment Once your order has been successfully placed and payment is confirmed, we begin the process of fulfilling your order. This involves:

    • Processing: We verify the availability of the product(s) and prepare your order for shipment. This step typically takes 24-48 hours but may take longer during peak periods.
    • Marking as Fulfilled: Once your order has been processed and prepared for shipment, we will mark it as "Fulfilled" in our system. Please note that marking an order as fulfilled indicates that the order has been prepared and packed, but it has not yet been shipped. At this stage, you will receive an email notification confirming that your order has been fulfilled, along with any available tracking information.

  2. Shipping After your order is marked as fulfilled, the next stage is shipping. This is a separate process where we hand over your order to the shipping carrier for delivery. The shipping process includes:

    • Carrier Handoff: Once your order is fully packed and marked as fulfilled, it is transferred to our shipping partners for delivery. The shipping process starts only after this handoff.
    • Tracking: As part of the shipping process, you will receive a tracking number (if applicable) that allows you to monitor your shipment. This tracking number will be sent to you via email once the order has been officially shipped, which may occur after it has been marked as fulfilled.
    • Delivery Time: Shipping times vary depending on your location and the shipping method selected at checkout. Standard domestic orders typically take 3-7 business days to arrive after being shipped, while international orders may take longer.

  3. Shipping Information It is essential to provide accurate and complete shipping information during checkout. TheTechPalace is not responsible for delays or failed deliveries resulting from incorrect or incomplete address details provided by the customer. If an order is returned to us due to incorrect shipping information, additional shipping fees may apply for resending the order.

By placing an order with TheTechPalace, you agree to this two-stage fulfillment and shipping process. If you have any questions regarding the status of your order, feel free to contact our customer support team for assistance.

14. Contact Information

If you have any questions about these Terms, please contact us at:

TheTechPalace
[officialtechpalace@gmail.com]
[505-415-2172]

By using TheTechPalace, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.